Our commitment and approach to maintaining an accessible website

Your Side is committed to making our website as accessible as possible to people with special needs, including those with visual, hearing, cognitive and motor impairments. We’re constantly working towards improving the accessibility of our website to ensure we provide equal access to all of our users.

What we’re doing about web accessibility

To help us make our website a positive place for everyone, we’ve invested a significant amount of resources to help ensure that is is easier and more accessible for people with disabilities, with the strong belief that every person has the right to live their best life with dignity, equality and independence.

The Your Side website utilises the UserWay Accessibility widget and we’ve been using the Web Content Accessibility Guidelines (WCAG) 2.0 from the World Wide Web Consortium (W3C). These guidelines explain how to make web content more accessible for people with disabilities, and user-friendly for everyone.


Despite our efforts to make all pages and content on Your Side fully accessible, some content may not have yet been fully adapted to the strictest accessibility standards. This may be a result of not having found or identified the most appropriate technological solution.

Here For You

If you are experiencing difficulty with any content on Your Side’s website, any of its services or require assistance with any part of our site, please contact us during normal business hours as detailed below and we will be happy to assist.

Contacting Us

We’ve worked hard on our website and towards achieving our goal of Level AA compliance. We monitor the website regularly to maintain this goal. If you wish to report a problem, have any questions or need assistance, please contact us by emailing info@yourside.org.au or calling us on 1300 134 332.