Our vision is that every life can be a good one
About Us
Your Side Australia (also known as Your Side) is a leading provider of support services for older people, people living with disability, mental health, and their carers throughout Sydney. Established 30 years ago, we’ve kept our commitment to give people greater choice and to enhance their independence and wellbeing.
We continue to do that every day by providing our customers with total care solutions as a one-stop shop for services that will bring you health and wellness. We have met with, selected, vetted and put together partnerships with high quality organisations so we can meet all your needs.
Fast Facts for 2017/2018
Care At Home
137 hours of care delivered everyday across 40 service types
2308 home assesssment
Social Engagement
2482 trips last year
13,441 hours of social support delivered to decrease isolation
Community Connect
890 Community Circle Members
65.9% increase in the number of volunteers
Partnerships
372% increase in the number of partnerships
52 partners worked closely with us to help our customers live independently
Our Values
Customer Focus
We recognise that the support and assistance we provide is critical to the wellbeing and independence of our customers. We respect your choices as individuals, and we understand and accept our responsibility to be mindful and responsive to your needs.
Reliability
We deliver reliable service outcomes to our clients, our service delivery partners, our funders and the community as a whole.
Integrity
We act honestly, consistently, and transparently with one another and in the best interests of our customers and our funding bodies at all times. We are accountable for our actions and understand their importance to our clients and to the community.
Quality
We encourage innovation and improvement. We provide consistent quality leadership and financial efficiency. We are future focused and continue to develop our knowledge and skills to ensure that Your Side is sustainable and effective into the future.
Convenience
Our customers expect quality, peace of mind, consistency and a genuine relationship. We believe that a one-stop-shop will save you time and effort in choosing quality services which support your independence and lifestyle. At Your Side we work hard to make our relationship and service delivery easy and convenient.
Our Service
We'll help you navigate the NDIS
