Accessing Home Care Services

Look after your health and wellbeing at home
with home help that’s tailored to you

Home help and care services personalised for you

Jane Meccelli – Relationships Manager, Your Side

Supporting your health and wellbeing since 1987

  • Convenience and peace of mind

    Your Side is an experienced, leading provider of support services throughout Sydney with over 30 years experience. We are committed to providing you or a loved one with an accessible and wide range of services, covering all your needs so you can continue doing what you enjoy with peace of mind.

  • The right support – your way

    From participating in social activities to living independently and receiving meals delivered to your door, we will work with you to provide support in a way that best suits you. You can trust us to provide respectful and professional care throughout your experience with us.

  • Dedicated Customer Care Team

    Our in-house Customer Care coordinators are caring and knowledgeable and will guide you through the services and government funding available so you can make the best choices to suit you. The team at Your Side is culturally diverse and speaks over 21 languages. They have the experience to understand your needs to advocate on your behalf.

  • We’re here to support you

    At Your Side, our goal and main priority are to help you (or a loved one) live as comfortably as possible at home. We’re dedicated to providing you with the highest quality experience throughout all stages of accessing home care services. Our friendly Customer Care Team members are here to support you and ensure that you receive the best service possible.

Tailored CARE

Look after your health and wellbeing at home
with home help that’s tailored to you


Most of these services can be funded by NDIS, Home Care Packages, My Aged Care, Carer Gateway, or privately depending on your circumstances.

Over 29 Services & growing View All Services

We’re here to help you get the right support for you and your loved ones

  • One

    Contact Your Side at 1300 134 332 to speak with one of our friendly Customer Care Coordinators who will guide you through the process. Depending on your eligibility for government funding, the costs of these home care services will be covered by the government.

  • Two

    Register with My Aged Care over the phone (1800 200 422) or online to determine eligibility and what funded program is right for you. My Aged Care will send you an assessor to complete a home assessment with you. This will determine which services are most suitable for you and best meet your needs. My Aged Care will then notify you of the level of support and services that you have been approved for.

  • Three

    Contact Your Side at 1300 134 332 and our Customer Care Team will organise services for you.

Our Promise to You

We are committed to providing the support and services that are important to you

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