Our Story

Your Side’s story – your best life is our vision

Your Side is a not-for-profit, purpose-led organisation, meaning every cent made is invested back into the business of giving you the best possible care. Our approach puts people first, ensuring their safety, comfort and independence. We take a holistic view to assess a person’s physical and mental health, emotional wellbeing and personal goals, so we can deliver services that help everyone to live a good life.

Since the formation of North Side Community Forum in 1987 for the delivery of the Home and Community Care (HACC) Program to the Northern Sydney region, the organisation has grown and adapted to meet community needs. We established inter-agency networks to strengthen capacity and developed new initiatives and services to benefit older people, people living with disabilities and their families or carers. Over the last 30 years, with increased expertise and capacity, we have extended our reach to service the wider Sydney footprint. Northside has evolved to be Your Side, a name that reflects the business’ focus on you – our clients and community – and our dedication to giving a personalised and empathetic, human-centred service.

Our Total Care approach refers to the whole-person view we take, and the range of services and relationships we have for inter-agency referral, to provide people with wrap-around support solutions. Our team members are trained and equipped with the knowledge, processes and resources to be able to advise and facilitate the supports for every client’s unique needs, capabilities and goals.

What we offer

Aged Care
We provide in-home and aged care services through Commonwealth Home Support Packages and Home Care Packages, with a whole-person approach. We help you to live the life you want to, independently, safely and comfortably in your own home.
Care Finder
Though the care finder program we help vulnerable people – with physical or mental health conditions, trauma-related issues, refugee status, or criminal backgrounds – to access specialist and aged care services to rebuild their lives and thrive in the community.
Out of Hospital Care
With this NSW government program, we help patients to transition safely from hospital back to their homes with short-term support during their recovery. We also link them to longer term in-community solutions to help  avoid repeat hospitalisation.
Regional Assessment Services
We are a subcontractor of the Commonwealth Government to conduct Regional Assessment Services (RAS), for clients to have their My Aged Care needs evaluated. This is a separate program that has no affiliate links to our aged care services.
Sector Support
Leveraging Your Side’s 30+ years of experience collaborating  with  community services for those who need aged care or disability support, we deliver an impartial service to bolster the sector with training and resources.