Your Side delivery partners
At Your Side, we are committed to quality, choice, and compassion. Our approach ensures every client receives personalised care to enhance their independence and wellbeing. Our service delivery framework is designed to manage quality control and safeguard our clients.
Choice and Control
At Your Side, we are committed to quality, choice, and compassion. Our approach ensures every client receives personalised care to enhance their independence and wellbeing. Our service delivery framework is designed to manage quality control and safeguard our clients.
Safety & Quality
We meticulously vet and monitor all our service delivery partners for safety and quality. Before we onboard our providers, we require them to meet our established benchmark for compliance and practice standards. We ensure all providers are checked for criminal history, vaccination, insurance, license and banning orders, and found to meet their obligations. You can rest assured that only the most reliable and skilled professionals will be supporting you or your loved ones.
Diversity
We celebrate diversity and ensure that our services are delivered with respect for your language and cultural preferences. Our partnerships with over 100 service providers gives you access to a combined workforce of over 700 support and care workers who span over 100 cultural, linguistic, and faith types. If you feel more comfortable with workers who can talk in your language, or have knowledge of your culture and customs, we will work with our providers to best accommodate your preferences.
Efficiency & Convenience
Our experienced staff handle all the administration for you – researching service providers, checking and comparing their qualifications and quality, negotiating the best rates, and sourcing ones that have availability for your times and needs. This saves you time and effort and gives you peace of mind that you have the best arrangement to suit your needs.
FAITH
CULTURAL CUSTOMS & CUISINE
LANGUAGE
DISABILITY SERVICES
GENDER & SEXUALITY
