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For four years Your Side has been delivering Carer Gateway services in Northern and Western Sydney in partnership with the Benevolent Society, helping more than 6,000 people receive supports that enabled them to give the best care and live their lives to the fullest. Sadly, from 1 July 2024, Your Side will no longer be doing intake, assessment, support packages, young carer services or peer support for the Carer Gateway program.
Carer Gateway remains a nationally funded program that you can access by calling 1800 422 737. If you have booked services to take place after 1 July, such as respite or through a tailored support package, you will be contacted by The Benevolent Society.
All Carer Gateway team members at Your Side are deeply saddened to have to stop their work with our clients of the Carer Gateway program. We are proud of what our team has achieved for the carers we have worked with.
Please note: Unfortunately, we cannot respond to your Carer Gateway queries or pass on your details for follow-up. For all contact about your Carer Gateway registration, you need to contact Carer Gateway as advised above.
Your Side continues to deliver high quality aged care services, including Home Care Packages, the Commonwealth Home Support Program, Out of Hospital Care, care finder and mental health supports. This work will always be intrinsically linked with carers and the sector that supports them.
We are proud of our 25-year history of supporting carers in our region and will continue to deliver counselling and coaching services to carers of the Carer Gateway program. We look forward to sharing more details of how to access this service when it is available.
We thank all of our staff and our clients who have worked together to achieve their goals with Carer Gateway.