Your Side is a not-for-profit, purpose-led organisation that attracts and values the people who truly care about giving compassionate and quality service. We encourage people to bring their whole selves to work and we provide a safe, supportive environment to cultivate a team who can grow and flourish in their jobs.
To enable this, we invest in Cultural Sensitivity and Awareness training for all team members and provide mental health support through our Employee Assistance Program. We have policies and processes to ensure we identify, encourage and support diversity and inclusion at all levels of the business. We provide very flexible working conditions and foster a warm, sharing culture that celebrates personal and business achievements, cultural differences and personal growth.
Our working environment is designed to encourage connection and fun, with well-behaved pets welcome in our offices, lots of plants and comfortable spaces for eating together, creative collaboration or rest.
Our commitment to Cultural Safety
Your Side recognises and embraces the richness of different cultures and strives to provide services which are welcoming and respectful of another person’s culture. We celebrate diversity and welcome all people regardless of ethnicity, faith, age, disability, language, gender identity or sexual orientation.
Our clients come from diverse backgrounds, cultures and life experiences and we believe everyone has the right to be treated with respect in a culturally appropriate manner. We aim for our staff to be culturally competent and tuned in to the needs of culturally diverse people.
Humans are at the heart of our culture
We know that when people choose their provider for care services, their number one priority is to trust the people they engage to deliver respectful and empathetic care.
Our approach is for each client to have a dedicated Care Consultant to get to know them, and learn about their home, their interests, their family and friends and what they want out of life. With this intimate knowledge, the Care Consultant can make suggestions and recommendations to help clients use their aged care funding to their best advantage.
For our people to build such valuable relationships, they need to be supported with the right leadership, care, training and resources from Your Side.
- We embrace the whole person, valuing their strengths and skills, understanding their complexities and empathetic to their responsibilities in their lives outside of work.
- We act as one team and recognise that, no matter what our role is, we all directly impact our clients.
- We are collaborative and inclusive with clients, each other and with our partners.
- We are honest and transparent in all that we do.
Above all, we are kind.
Photo Gallery
Why Choose Your Side?
The Your Side team pride themselves on being a positive and purposeful group of people making strong social impact and walking alongside our clients to help them achieve their goals. At Your Side we have a warm, sharing culture that celebrates personal and work achievements, cultural differences, and personal growth.
A Skilled and Diverse Team
Our staff tell us about a time when they contributed something unique to the team.
“When I started speaking to clients in their first language, Arabic, I knew I was helping Your Side make stronger connections to the CALD community.”
– Christine, Home Care Package Consultant
“When one of our Spanish speaking clients called and they felt a connection with me because I’m a Spanish speaker it felt more valuable being about to help them in their own language.”
– Daniela, Student and Volunteer Coordinator
You can really see Your Side’s diverse culture and skills shine through. Your Side’s staff also speak 21 languages and 40% of our workforce have Postgraduate Qualifications, 30% have a Bachelor Degree and 30% have a Cert IV or Diploma.
The Difficult Parts of a Role
Our staff tell us about the most difficult part of their role.
“You establish a connection with the volunteers and students but unfortunately after a short period of time they have to leave us. That’s part of the journey.”
– Daniela, Student and Volunteer Coordinator
The Your Side team pride themselves on being a positive and purposeful group of people making strong social impact and walking alongside our clients to help them achieve their goals. At Your Side we have a warm, sharing culture that celebrates personal and work achievements, cultural differences, and personal growth.
