Our Values
Customer Focus
We recognise that the support and assistance we provide is critical to the wellbeing and independence of our customers. We respect your choices as individuals, and we understand and accept our responsibility to be mindful and responsive to your needs.
Reliability
We deliver reliable service outcomes to our clients, our service delivery partners, our funders and the community as a whole.
Integrity
We act honestly, consistently, and transparently with one another and in the best interests of our customers and our funding bodies at all times. We are accountable for our actions and understand their importance to our clients and to the community.
Quality
We encourage innovation and improvement. We provide consistent quality leadership and financial efficiency. We are future focused and continue to develop our knowledge and skills to ensure that Your Side is sustainable and effective into the future.
Convenience
Our customers expect quality, peace of mind, consistency and a genuine relationship. We believe that a one-stop-shop will save you time and effort in choosing quality services which support your independence and lifestyle. At Your Side we work hard to make our relationship and service delivery easy and convenient.
