Martin has been the Partnerships Manager at Your Side over 4 years and in that time, has developed strong, constructive relationships with the eco-system of businesses that deliver in-home services to our aged care clients.
His role is critical to managing and maintaining strict standards of quality and compliance set by the Aged Care Commission for the safety and satisfaction of our clients. As such, he works collaboratively with our delivery partners to ensure our workforce is well trained and client health and wellbeing is at the centre of our approach.
Martin and his team are endlessly adjusting and refining our portfolio of delivery partners. The types of businesses they work with range from allied health to gardening, personal care workers to plumbers. Some are long-established not-for-profits, or specialist socially-minded businesses; others are sole-traders or start-ups that are now scaling. Your Side providers come from a variety of regions, specialisations and ethnicities. This means that if a client needs a dementia or diabetes trained support worker, that speaks their language, or can cook food from the old country, or who understands their spiritual or cultural customs – we can usually find a good fit.
“The providers we work with are truly inspiring, graceful, smart and spirited. And it’s their diversity of skills, experience and expertise that enables Your Side to tailor supports and meet the unique needs of our clients.”
Day to day, Martin focuses on qualifying current and prospect delivery partners against the Your Side procurement policy as well as Aged Care industry codes and rules. He ensures services are delivered as requested, at competitive rates. And by workers who are well trained, fully vetted and paid fairly by industry standards.
Before joining Your Side Martin worked in a variety of fast-changing, but highly regulated industries including Out of Home Care, Overseas Development Assistance, Primary Health Care and Broadcast Television. He spent 10 years in International Development with World Vision Australia, Australian Red Cross and Caritas – visiting programs in South Africa, Kenya, Lebanon, Dominican Republic and Laos.
