At Your Side, we’re committed to providing the support and services that are important to you.
Your Side encourages our clients to comment on the quality and nature of the services we provide. We value these comments as they will assist us to continually improve our service. All complaints and comments will be treated in confidence.
If the issue is not satisfactorily resolved, please contact:
Chief Executive Officer, Danielle Ballantine Your Side Australia
Level 10, 10 Help Street
CHATSWOOD NSW 2067
Ph: 1300 134 332
If, after approaching the above people, the issue is still not resolved to your satisfaction, you may contact:
For Aged Care
Aged Care Complaints Commissioner
GPO Box 9848 SYDNEY NSW 2000
Ph: 1800 550 552
www.agedcarequality.gov.au
My Aged Care
Ph: 1800 200 422
www.myagedcare.gov.au
Seniors Rights Service
Ph: 1800 424 079
www.seniorsrightsservice.org.au
Older Persons Advocacy Network
Ph: 1800 700 600
www.opan.com.au
If you need to tell us about very serious corruption, fraud, or criminal activity you are protected by law as a whistle-blower, click here.
