To minimise disruption and ensure continuity for carers, Your Side is organising the transfer of carer data to our new partners, The Benevolent Society, who will deliver the services together with your existing Your Side team. This means that when the new service begins in April 2020, you will already be registered.
If you would like your contact information to be included in this transfer, please fill out the form below. Please note – your data will only be shared with your consent.
Privacy statement
What information will be transferred?
With your permission and consent, we will transfer your name, contact details and Date of Birth.
Why do we collect information?
With your permission, information will only be used for the specific purpose for which it is collected – to register your details with our new Carer Gateway Service Provider partner, The Benevolent Society.
Who else will see your information?
We only release information about you with your specified permission. We can transfer your information to The Benevolent Society in order to ensure continuity and facilitate the best possible transition for you. Your information will only be seen by the professionals who are involved in your care. Information will not be provided external to Your Side without consent or legal requirement.
What say do you have in what happens to your information?
You do have a say in what happens to your information. If you decide not to share some of your information or restrict access to your customer record, it is your right. However, this may affect our ability to provide you with the best possible services. Speak with your Customer Care Consultant if you wish to change or cancel your consent.
How will your information be protected?
We are committed to protecting the confidentiality of your information. The law also protects the privacy of your information. We treat your information with the strictest of confidence and transfer it in a secure, password-protected manner.
Can you access your information?
Yes, you have a right to request access to your recorded information, and to ask for it to be corrected if necessary.
Any other questions about confidentiality?
Please talk to your Your Side Customer Care Consultant if you have any comments or concerns about what happens to your information while you are receiving services through Your Side, or if you wish to access your record. You can contact us on 1300 134 332 or customercare@yourside.org.au.